Virtual Field Trips
Virtual Programs FAQ
I’m not a teaching professional. Can I book a Virtual Field Trip or Burke Live! program?
Absolutely! Our virtual offerings have been designed for youth learning in a variety of settings including school groups, homeschool groups, micro-schools, after school programs, community groups, early learning or childcare centers and libraries. If you have questions about whether a virtual program is a good fit for your group, we are always happy to discuss your needs and help you find which program will be the best fit. Reach out to us at firstname.lastname@example.org or 206.543.5591.
Can I book access to a Virtual Field Trip for more than one month?
Yes, however our virtual field trip URL and password is changed each month. If you’d like to request access to a virtual field trip for an additional month, please submit your request for the month you’d like access to begin, then send us a follow-up email at email@example.com to let us know you’d like to extend your access. We will book your access for the months you indicate in your email. Each month of access costs $40, and you will be invoiced accordingly. Please note that you will be sent a unique URL and password for each month of access that you book.
Is there a minimum/maximum number of students who can participate in a Burke Live! program?
Burke Live! Programs have been designed for groups of learners, rather than individual students, and we require a minimum group size of five participants. If you have less than five students in your group, we recommend booking a Virtual Field Trip or Burke Box program. Both of these programs work well for individuals, as well as small groups.
In order to ensure the best experience for every student, the maximum group size for each 45-minute program is 35 participants. If you have more than 35 participants, then multiple sessions can be booked to accommodate larger groups.
How do Burke Live! programs work? What technology do I or my students need?
Burke Live! programs will take place over the secure video conferencing platform (Zoom, Microsoft Teams, Google Meet, etc.) used by your school, district, or organization. Using your organization’s preferred platform, you will need to set up and share a meeting link with the Burke Education team. The Burke Educator will join your virtual meeting as a guest to lead the program. During the program, it is helpful if you can enable screen-sharing for the Burke Educator, though it is not required.
If you do not have the capabilities to set up a virtual platform on your own, we can work with you to set up an alternative solution. If this will be necessary, we ask that you contact us to discuss your needs in advance of requesting your program. Please reach out to us at firstname.lastname@example.org or 206.543.5591.
What days and times are Burke Live! programs available?
Burke Live! programs are available Monday through Friday between 9 AM and 4 PM.
If you want to request a program outside of these days and times, please reach out to us at email@example.com or 206.543.5591 before submitting your request.
Can I make changes to my program?
Yes, if you need to change or cancel a reservation, please call the Education office at 206.543.5591 or email firstname.lastname@example.org as soon as possible.
Cancellations must be made a minimum of two weeks before the scheduled program for a refund. Cancellations made with less than two weeks notice will be charged the full fee. We will work with you to reschedule the program for a different date if possible.
Do you offer cost assistance or scholarships for your programs?
How does your reservation process work?
If you have any questions about our virtual offerings, please contact us via email or by phone before submitting a request. When you’re ready, you can submit your request via our online form. Once we have received your request, we will respond with more information. If we can accommodate your request, you will receive an email with your reservation details and a link to confirm or decline the reservation. If we are unable to accommodate your request, we will contact you to discuss alternative dates or options.
Once your program is finalized, you will receive an invoice and any pre-program materials via email. You can pay for your program by check, credit card or purchase order. For Burke Live! programs, payment is due on or before the date of your program.
For Virtual Field Trips payment is due on or before your access end date. If you choose to pay by credit card, you can do so via our online portal. You will receive a link to this portal when you confirm your reservation.
- Placing a hold on a tentative date and time will hold your program for one week. If you do not confirm your program within one week of placing a hold, your hold will be released.
- Cancellation for Virtual Field Trips and Burke Live! programs must be made two weeks in advance in order to receive a refund. Efforts will be made to reschedule your program if you must cancel within two weeks prior to your program, but refunds cannot be offered.
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